Customer Service has always been a #1 top priority for me. I can assist you and your family with WORLDWIDE travel planning.
My 28 years of experience helping clients throughout Canada allows me to offer a wide range of travel options. My attention to detail is impeccable. It's my job to ensure every little detail is thought out and well arranged. In-depth destination and sales programs are vital to keep up in this ever-changing industry and I am consistently training and aware of global situations.
My business hours are flexible, and for your convenience, we can arrange evening or weekend appointments by phone or email. See what I can do for you!
I went to Italy and traveled by train, ask me about it! See some of my favourite photos in this video.
Air Canada refund came through. We don't know how you do what you do especially amidst a pandemic with COVID-19 travel precautions, etc. but we are beyond grateful. THANK YOU from our hearts. We are (sad but safe) that we won't be leaving on our first ever continental travel trip in 24 days. What we do know is we couldn't or wouldn't do anything like it without you. You've been a God sent. We hope to bring you a thank you when precautions are lifted. For now, our heart felt thanks!G.D
I would like to extend my sincere thanks to our travel agent, Lisa Derby, for such professional help and genuine concern during our recent trip to Maui, which fell exactly when the Covid-19 virus disaster began.
Soon after we arrived, international travel became very worrisome, the government advising that Canadians come home as soon as possible.
I sent an email requesting help, and within a couple of hours she had acquired two tickets home on the flight that very evening. Not only that, but Lisa checked us in, sent us our boarding passes, and arranged for our checked baggage. Our relief with this instant “rescue” was amazing.
People we knew in Maui had not used a travel agent and could not contact Air Canada, so didn’t really have a choice but to stay.
When we originally booked, several people asked why we would bother with an agent instead of just booking online, but we have had such terrific service on other trips, and even had our agent go to bat for us with a cruise line previously.
We know that our next travel will absolutely be arranged through Lisa.Michaela and Rick O’Doherty -Extremely grateful travellers
Lisa was great we loved our trip to Italy. All details were wonderfully organized. Hotels were excellent and the daily gelato was a delight.