Lisa Derby Lisa Derby Travel Expert

Customer Service has always been a #1 top priority for me. I can assist you and your family with WORLDWIDE travel planning.

My 28 years of experience helping clients throughout Canada allows me to offer a wide range of travel options. My attention to detail is impeccable. It's my job to ensure every little detail is thought out and well arranged. In-depth destination and sales programs are vital to keep up in this ever-changing industry and I am consistently training and aware of global situations.

My business hours are flexible, and for your convenience, we can arrange evening or weekend appointments by phone or email. See what I can do for you!

I went to Italy and traveled by train, ask me about it! See some of my favourite photos in this video.


Please forgive how embarrassingly late this is, but so often I’ve been thinking “I have to email Lisa ...” and say

Thank you!

for all the myriad of little details you took care of that made our Feb/March holiday go so smoothly. There were a LOT of details you sorted out for us, and advice you gave about things like Uber and laundry and car rental and tipping and Amtrak and currency, and all the countless little extra questions you fielded so patiently.

As much as the travel industry is becoming a DIY dream with Air BNB and Expedia and TripAdvisor and all that, I am a firm convert to the benefits of working with an agent who has a grasp on the bigger picture, and I am grateful that you have been so consistent in the service you have offered my family in travel planning.

Thank you, Lisa, it was a wonderful holiday, and made so much better knowing you were behind the scenes if we needed you.

PS The app was great – love it! so convenient on and offline.

Jenni & Mark

Thank you for all you did to give us the trip of a lifetime. It was an adventure a day. I have already given your name to 2 people!

We hope to travel afar again someday soon!

Barbara and Marc


I just wanted to thank you very much for helping John with the wheelchair, Kate and Arnie and myself get home under difficult circumstances. It is so nice to know that there is someone out there that you can call and say “help”. I saw people standing in line ups and wandering around the airport late Wednesday night not knowing what to do, and I decided to find a hotel room (the last room) and spend the night and call you in the morning....and viola, you took care of me....and Kate and Arnie.... and you got us all home effortlessly. For that, thank you.

We appreciate you.

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