Bronwen Hill Bronwen Hill Travel Expert

As a travel specialist, I work with families to create family stories and experiences. My expertise is with multi-generational families and those with special needs.


“Mum, Dad, Darryl and I went walking Today. We walked to the Vatican where the pope lives. It’s so amazing. There’s heaps of nice paintings on the walls. Go and see it. I would see it again”.


This is from my travel diary and describes one of my days from the first overseas trip my family took when I was 11 yrs old. A common theme in my first ever travel journal was “go and see it”! Funny how years later I still say it and guess what? I did go and see it again when travelling through Europe in my early 20’s.

To travel is to experience local cultures and communities - from the rice paddies in Vietnam, the Mona Lisa in Paris, the majestic waterfalls in New Zealand, to “where the pope lives” or the ancient ruins in Peru. In visiting new places and being part of new experiences around the globe a person creates memories and is changed forever.

What is holding you back?

Your travel time is limited, do you want to spend it planning travel, or do you want to just travel?

"20 years from now, you will be disappointed by the things you didn't do, than the things you did". - Mark Twain

I coordinate amazing travel itineraries! I am your travel planner. Share your travel ideas and dreams with me. I then provide you with suggestions. Once we confirm, I coordinate the bookings and provide support until you return from every journey. This includes when you are thrown a curve ball; hurricanes, strikes, the unexpected, you will have someone at home to deal with these issues, leaving you free to just enjoy your travel!

I am as invested in your journeys as you are!

Where are you going?

As a professional Travel Agent I have a wide circle of industry contacts and knowledgeable colleagues. I have traveled extensively coming from Australia and travelling in Asia, Africa, Europe, Canada, United States and New Zealand. I thrive on learning about new adventures, unique opportunities and meeting the people who provide these experiences. I have a lot of business cards!

What you should know about me:

  • I get excited about travel – not just mine but other people’s!
  • I truly believe everyone can travel! I have obtained my Special Needs Certification to demonstrate my commitment to enable those with mobility challenges or require extra consideration in how to make travel dreams come true.
  • I feel privileged to share travel experiences with my clients

What type of traveler are you?

Are you a small interest group going to explore the Fjords of New Zealand?

Do you want to travel, but thought it was too hard because of a physical disability?

Are you school group going to visit some students in another province for a shared sporting or cultural event?

Are you wanting to make connections with your family history?

If you answered ‘Yes’ to any of the questions above, you should contact me! I live in Whistler and enjoy meeting my clients throughout the Sea-to-Sky corridor, from Pemberton and into Vancouver. Call or email me to schedule time to discuss your travel plans and “Go and see it!”

Here are some pictures of my earlier travels!

Testimonials

Bronwen went above and beyond to help with my family vacation. She monitored ticket prices to see if they were going to drop before we had to buy them and she kept us updated. She got us our Neatly organized documents when we needed them and was not only knowledgeable but friendly too! She took the time to really know me and my family.

Ashley Doan

We usually don’t book with a travel agent but Bronwen did an exceptional job finding us the perfect destination for a great price. She picked out the best flights and the best hotel that fit with all our needs and desires; Everything about our trip was unforgettable. Definitely going to book our next trip with her.

Nadia Lanigan

My husband and I were thinking of spending the last two weeks of December at Anaheim, California. This is to celebrate our son’s 10th birthday. He is a big Lego fan. Due to our busy schedules, we were not able to sit down and plan until 5 weeks before our intended departure date.

We are not seasoned travellers and are not into DIY travel planning. We are more like follow-a-fixed-itinerary-everything-pre-paid-and-pre-booked kind of travellers. We’d like everything sorted out prior as to not go overboard with our travel budget. We would like expenses to be predictable while on the road.

I started to search for travel agencies that can customized our itinerary. We initially contacted a huge tour group. Though the cost is pretty reasonable, they had fixed dates for departure and set destinations for each day. We wanted something more customized as we need to accommodate the dates of our work leaves and we wanted to spend a day at Legoland on the exact day of my son’s birthday. It’s quite impossible for huge tour groups to accommodate this.

I remembered scrolling through Facebook one day and chanced upon Personal Travel Management. This was a year before our intended trip. I sent them a private message asking if they can make travel arrangements for us. I went back to that message and sent another inquiry. Bronwen Hill replied promptly.

To ensure that she would be able to recommend the appropriate experience for the whole family, Bronwen had us answer some questions on preferences, special needs accommodations and budget. She was very thorough. She offered us different options and laid out the pros and cons for each option. She was very flexible and met our requests especially for those instances that we had to make last minute requests. Bronwen was very knowledgeable about the different destinations that we wanted to visit. Given our tight schedule during a peak season, she was able to include a ‘rest’ day for us in between. She was also considerate that we were travelling with a kid. She found us the best deals for air fares and park hopper entrances. She offered the option of driving a rental vehicle, however, my husband wants to avoid the hassle of looking and paying for parking and navigating around unfamiliar thoroughfares. Bronwen accommodated this request and arranged for all transfers. Bronwen was also very honest/ upfront on the charges for her service. We liked that.

Prior to our intended departure, Bronwen had to leave the country to attend to family matters. She responsibly handed over our itinerary to another colleague, Katie who she said would be taking over our travel details in her absence. Bronwen had settled everything – billing, e-tickets, transportation, travel package, insurance and tips, hotel reservations, and transfers before she left. She even gave my son Disney bag tag. She is very organized and easily reachable.

We had very memorable trip and my son still raves about his birthday celebration at Legoland. He shares it now with his friends, he even writes about it on Literacy Class for his online learning.

The whole experience would not be as memorable if it weren’t for Bronwen. She gave us a worry-free time and we were able to focus on just enjoying the week. Although it was a peak travel season, we did not feel that we were rushed. We just have to be on time. Overall, the trip planning and the trip itself was stress-free. Thanks very much to Bronwen.

A couple of weeks after our return to BC, Bronwen called us for a check-in. We ended up chatting for more than an hour sharing anecdotes of our travels, family stories, world view and future travel plans. The check-in was really a personal touch.

I would highly recommend Bronwen’s services to other families who wants detailed and prepared travel plans like us. True to her position, Bronwen provides specialized personal travel management. We would surely avail of Bronwen’s services for our future travel plans.

Glenn, Helen and Carlisle, Maple Ridge, BC
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