Blogs


Philip Beck talking of client relationships

Building relationship, listening and understanding you makes a great Travel Agent. Our Travel Specialist Philip Beck constantly shares how much he loves working with his clients. He recently got a chance to share with Travel Market Report how he does this and how his approach has changed recently given the travel advisories. You can see the story on the Travel Market Report website.

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A glimpse into who our agents are!

Personal Travel Management is still open and still working with their clients. We have a little more free time now, so we thought we would introduce ourselves to you! Check back regularly, because we will update this page with more and more videos! You can always follow us on Facebook and be inspired by our images on Instagram. The journey to becoming a Travel Curator. Katie shares with you some information about the industry and why she joined Personal Travel Management. In this video, our agent Jenny introduces you to Abby. Abby is a Maasai who leads Safari's in Tanzania. Personal Travel Ma...

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Personal Travel Management and COVID-19

The support is amazing! Over the last couple of weeks, it has been amazing to see how many people have come out of the woodwork to check in on their travel agent friends and those in the travel industry. On the 12th of March 2020 one of our travel agents was sent this YODA picture. On March 12th we truly needed checking in on. Thankfully, we were so obliviously busy helping our clients get home that the devastation of what was happening to our careers, our livelihood was not setting in. It started with Princess Cruise Lines stopping all ships from sailing and within 3 days it seemed like all ...

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What being special needs certified means to me!

Since entering the travel business, I have wanted to be a Special Needs Travel Agent. For me, my purpose is to ensure everyone who wants to travel, has the opportunity. Having received my Special Needs Travel Certification last year through IATA was significant for me as it meant I had furthered my knowledge and gave me new ideas for ensuring I provide a quality service to my special needs vacationers. I frequently travel with my family and family friends. We do not have special needs to consider. The special needs training opened my eyes to the fact that this is not just individuals who are...

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Romance in an Overwater Bungalow

Dreaming of that perfect romantic getaway for you and a special someone – Overwater Bungalow! The overwater bungalow is synonymous with romance, couple getaways, perfect food (gourmet room service food) and crystal clear waters. When dreaming about this getaway, the first place to consider is always French Polynesia aka Tahiti . And why wouldn’t it be, it meets all the criteria, located in the pacific, fresh fruits, privacy, and clear waters. Why is French Polynesia the poster-child for overwater Bungalows? Because the first one was built there in 1967. According to Conde Nast Traveller, th...

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True story of Romance and Surprise

Man says “We need to get away, where do you want to go?” Women (our Travel Agent) says “Ummm, I don’t know surprise me!” NEXT DAY – Man says “Pack your bags we are leaving.” Women says “Where are we going?” Man says “You wanted a surprise pack for Alaska and a beach!” At the airport all the women knew was she was going to gate 21. While on the moving walkway she strained her eyes to see the destination on the airport automated sign. They went to Singapore and stayed at the world famous Raffles Hotel with a personal concierge outside their door. After 2 nights at Raffles Hotel they went from ...

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Everest Base Camp - Sustainable Tourism

While many of my colleagues were at our annual Ensemble Travel Conference focusing on “Travelling with a Purpose”, I was in Nepal hiking to Everest Base Camp. It was a trip that has been on my bucket list for more than 20 years and I was living what the conference was promoting. What a great adventure! I was part of a group of six people who trekked in the Himalaya’s from Lukla to Everest Base Camp and back. I could sit back and let the guide take the lead. It was awesome that Exodus tours and our guide in Nepal gave us information and ways to keep the region beautiful. As part of the trip n...

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Paris and Beyond

Bizarre Itinerary? The lesser known must sees When I received an invitation to go on a fam to Paris, I was excited to see what had changed since the last time I was there about 20 years ago. When I went through the itinerary, I was surprised to see that not one of the 'normal' attractions was on the itinerary. There wasn't one thing I had done before nor had ever been asked about - 'what a bizarre itinerary' I thought. Well it was fantastic and now I have little gems to share with my clients to make their France trips even more special. Guided Gastronomy walking tour of Montmartre - Yes, many...

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