Since entering the travel business, I have wanted to be a Special Needs Travel Agent. For me, my purpose is to ensure everyone who wants to travel, has the opportunity. Having received my Special Needs Travel Certification last year through IATA was significant for me as it meant I had furthered my knowledge and gave me new ideas for ensuring I provide a quality service to my special needs vacationers. I frequently travel with my family and family friends. We do not have special needs to consider. The special needs training opened my eyes to the fact that this is not just individuals who are...
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